Demo: Feedback Details

Demo feedback from SaaS Dashboard

Feedback #3

SaaS Dashboard

August 27th, 2026 6:40 AM

06:40:10

New

Half the product images are broken — they just show a gray placeholder on the Electronics page.

Explain this in plain English

A quick, jargon-free summary of what likely went wrong.

Product images on the Electronics page are broken. The product list itself loads fine, but several image files return '404 Not Found' from the CDN (e.g. prod-8842.webp and prod-8843.webp), so the page falls back to gray placeholders — while other images such as prod-8844 load normally. The likely cause is missing or wrongly-named image files on the CDN, not anything the shopper did.

AI-generated · may not be perfect

Websitehttps://shop.example.com/products?category=electronics

Windows NT 10.0

Browser

Chrome 122.0.0.0

Viewport

1536 x 864

3 entries

error6:54:23 AM

GET https://cdn.shop.example.com/images/products/prod-8842.webp 404 (Not Found)

error6:54:24 AM

GET https://cdn.shop.example.com/images/products/prod-8843.webp 404 (Not Found)

warn6:54:25 AM

3 of 12 product images failed to load, showing placeholders

4 requests

GET200287ms6:54:15 AM

https://api.shop.example.com/products?category=electronics

Content-Type

application/json

Response Body

{
  "products": [
    {
      "id": "prod-8842",
      "name": "4K Action Camera",
      "image": "/images/products/prod-8842.webp"
    },
    {
      "id": "prod-8843",
      "name": "Noise-Cancelling Earbuds",
      "image": "/images/products/prod-8843.webp"
    },
    {
      "id": "prod-8844",
      "name": "Portable SSD 1TB",
      "image": "/images/products/prod-8844.webp"
    }
  ],
  "total": 12
}

GET40463ms6:54:23 AM

https://cdn.shop.example.com/images/products/prod-8842.webp

Image asset missing on CDN

Content-Type

image/webp

Response Headers

Content-Type: text/html

X-Cache: MISS

GET40458ms6:54:24 AM

https://cdn.shop.example.com/images/products/prod-8843.webp

Image asset missing on CDN

Content-Type

image/webp

GET20071ms6:54:25 AM

https://cdn.shop.example.com/images/products/prod-8844.webp

Content-Type

image/webp

6 actions

🔗

NAV6:54:10 AM

Page Load → /products

🖱️

CLICK6:54:18 AM

Filter: Category — Electronics

🔗

NAV6:54:20 AM

Page Load → /products?category=electronics

❌

ERROR6:54:23 AM

Image Load → cdn.shop.example.com/images/products/prod-8842.webp — 404

❌

ERROR6:54:24 AM

Image Load → cdn.shop.example.com/images/products/prod-8843.webp — 404

🖱️

CLICK6:55:05 AM

Button: Send Feedback

{
  "url": "https://shop.example.com/products?category=electronics",
  "timestamp": "2025-04-03T11:03:55.330Z",
  "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36",
  "screen": {
    "width": 1920,
    "height": 1080
  },
  "viewport": {
    "width": 1536,
    "height": 864
  },
  "breadcrumbs": [
    {
      "type": "navigation",
      "target": "Page Load",
      "data": "/products",
      "timestamp": 1787813650357
    },
    {
      "type": "click",
      "target": "Filter: Category — Electronics",
      "timestamp": 1787813658357
    },
    {
      "type": "navigation",
      "target": "Page Load",
      "data": "/products?category=electronics",
      "timestamp": 1787813660357
    },
    {
      "type": "error",
      "target": "Image Load",
      "data": "cdn.shop.example.com/images/products/prod-8842.webp — 404",
      "timestamp": 1787813663357
    },
    {
      "type": "error",
      "target": "Image Load",
      "data": "cdn.shop.example.com/images/products/prod-8843.webp — 404",
      "timestamp": 1787813664357
    },
    {
      "type": "click",
      "target": "Button: Send Feedback",
      "timestamp": 1787813705357
    }
  ],
  "consoleLogs": [
    {
      "level": "error",
      "message": "GET https://cdn.shop.example.com/images/products/prod-8842.webp 404 (Not Found)",
      "timestamp": 1787813663357
    },
    {
      "level": "error",
      "message": "GET https://cdn.shop.example.com/images/products/prod-8843.webp 404 (Not Found)",
      "timestamp": 1787813664357
    },
    {
      "level": "warn",
      "message": "3 of 12 product images failed to load, showing placeholders",
      "timestamp": 1787813665357
    }
  ],
  "networkLogs": [
    {
      "method": "GET",
      "url": "https://api.shop.example.com/products?category=electronics",
      "status": 200,
      "statusText": "OK",
      "timestamp": 1787813655357,
      "duration": 287,
      "contentType": "application/json",
      "responseBody": "{\"products\":[{\"id\":\"prod-8842\",\"name\":\"4K Action Camera\",\"image\":\"/images/products/prod-8842.webp\"},{\"id\":\"prod-8843\",\"name\":\"Noise-Cancelling Earbuds\",\"image\":\"/images/products/prod-8843.webp\"},{\"id\":\"prod-8844\",\"name\":\"Portable SSD 1TB\",\"image\":\"/images/products/prod-8844.webp\"}],\"total\":12}"
    },
    {
      "method": "GET",
      "url": "https://cdn.shop.example.com/images/products/prod-8842.webp",
      "status": 404,
      "statusText": "Not Found",
      "timestamp": 1787813663357,
      "duration": 63,
      "error": "Image asset missing on CDN",
      "contentType": "image/webp",
      "responseHeaders": {
        "Content-Type": "text/html",
        "X-Cache": "MISS"
      }
    },
    {
      "method": "GET",
      "url": "https://cdn.shop.example.com/images/products/prod-8843.webp",
      "status": 404,
      "statusText": "Not Found",
      "timestamp": 1787813664357,
      "duration": 58,
      "error": "Image asset missing on CDN",
      "contentType": "image/webp"
    },
    {
      "method": "GET",
      "url": "https://cdn.shop.example.com/images/products/prod-8844.webp",
      "status": 200,
      "statusText": "OK",
      "timestamp": 1787813665357,
      "duration": 71,
      "contentType": "image/webp"
    }
  ]
}