User Guides

Step-by-step guides to help you get the most out of Miniback.

Getting Started

New to Miniback? Start here:

• Getting Started - Quick setup guide
• Installation - Widget installation
• Customization - Widget appearance

Feature Guides

Integrations

Configure third-party integrations to streamline your workflow:

• Slack Integration - Set up real-time Slack notifications (STARTER+)
• Email Notifications - Configure email alerts for new feedback

Feedback Management

Master feedback collection and management:

• Feedback Workflow - Status management, filtering, and batch operations
• CSV Exports - Export and analyze your feedback data
• Analytics Dashboard - Understand your feedback metrics (STARTER+)

Project Management

Manage your projects effectively:

• Project Management - Pause, archive, and batch operations
• Domain Management - Security and domain restrictions

Security & API

Secure your feedback and integrate programmatically:

• API Security Best Practices - API key management and security
• API Reference - Complete API documentation

Billing & Plans

Manage your subscription:

• Billing & Plans - Upgrades, usage limits, and billing management

Quick Reference by Plan

FREE Plan Features

• 1 project, 300 feedback/month
• Widget customization
• Basic analytics
• Email notifications (1 address)
• Limited API access (POST only)

STARTER Plan Features (€9/month)

Everything in FREE, plus:

• 10 projects, 5,000 feedback/month
• Advanced analytics dashboard
• Slack integration
• Email notifications (5 addresses)
• Full API access (10,000 calls/month)

PRO Plan Features (€39/month)

Everything in STARTER, plus:

• Unlimited projects & feedback
• Email notifications (20 addresses)
• Unlimited API access
• Priority features (coming soon)

Need Help?

• Troubleshooting - Common issues and solutions
• Examples - Integration examples
• Security - Security best practices

Can’t find what you’re looking for? Check our complete documentation or reach out through your dashboard.