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Customization

Customization

Miniback widgets are fully customizable via your project dashboard. All changes are previewed live in the dashboard.

Appearance Options

Color

  • 8 preset colors: Choose from carefully selected color palette
  • Custom hex colors: Use your brand colors with any hex value

Position

  • bottom-right (default)
  • bottom-left
  • top-right
  • top-left

Size

  • small: Compact button for minimal designs
  • medium: Standard size for most websites
  • large: Prominent button for high-visibility needs

Border Radius

  • none: Sharp corners for modern designs
  • small: Subtle rounding
  • medium: Balanced rounded corners
  • large: Fully rounded for playful designs

Behavior Options

Text Customization

  • Trigger Text: Customize the button text (default: “Feedback”)
  • Placeholder: Customize the form placeholder text
  • Submit Text: Customize the submit button text

Form Settings

  • Required Fields: Configure which fields are mandatory
  • Character Limits: Set maximum length for feedback submissions
  • Auto-close: Automatically close widget after submission

Project Management

Project Status

Control your project’s state and visibility:

  • Active Projects: Actively collect and process feedback
  • Paused Projects: Temporarily stop feedback collection while preserving data
  • Project Analytics: View submission trends, response times, and usage statistics
  • Feedback Management: Mark feedback as resolved, archive, or respond to users

Advanced Settings

Configure sophisticated project behaviors:

  • Custom API Keys: Generate project-specific keys for secure programmatic access (API Security Guide)
  • Submission Limits: Set daily/monthly feedback limits to prevent spam
  • Auto-responses: Configure automatic email responses to users who submit feedback
  • Data Retention: Set how long feedback data is stored (compliance features)

Security Options

Domain Restrictions

  • Allowed Domains: Restrict feedback submission to specific domains
  • Wildcard Support: Use *.yourdomain.com for subdomain support
  • Development Mode: Allow localhost for testing

📖 Complete Domain Management Guide →

API Access

  • API Keys: Generate keys for programmatic access
  • Rate Limiting: Configure submission limits per IP/domain
  • Spam Protection: Enable built-in spam detection

Integrations

Miniback offers powerful integrations to streamline your feedback workflow. These features are available on STARTER and PRO plans.

Slack Integration

Get real-time feedback notifications in your Slack channels:

  • Webhook Setup: Configure Slack webhooks in Settings → Notifications
  • Channel Routing: Send feedback to specific channels based on project
  • Rich Formatting: Feedback appears with user context and project details
  • Instant Alerts: Receive notifications immediately when feedback is submitted

📖 Complete Slack Integration Guide →

Email Notifications

Stay informed with email alerts for new feedback:

  • Flexible Configuration: Enable/disable email notifications per project
  • Customizable Recipients: Set multiple email addresses for notifications
  • Professional Formatting: Clean, branded email templates
  • Batch Options: Configure frequency (immediate, daily digest, weekly summary)

📖 Complete Email Notifications Guide →

Note: Integration features require a STARTER or PRO plan subscription. Upgrade in your dashboard Settings → Billing to enable these features. Learn more about plans →

Performance Settings

Loading Behavior

  • Async Loading: Widget loads asynchronously (always enabled)
  • Size Optimization: Under 5KB for fast loading
  • No Dependencies: No external libraries required

Caching

  • Configuration Cache: Settings cached for 24 hours
  • Asset Caching: Widget assets cached with long expiration
Last updated on
Slack Integration Guide - Miniback DocumentationSecurity