Project Management Guide

Learn how to organize, pause, delete, and manage multiple Miniback projects efficiently.

Understanding Projects

What is a Project?

A project in Miniback represents:

A unique feedback collection point
Independent widget configuration
Separate feedback database
Individual API key
Isolated analytics

Example projects:

“Company Website”
“Mobile App”
“Beta Feature”
“Customer Portal”

Project States

ACTIVE (Green)

Collecting feedback
Widget working
API accessible
Analytics updating

PAUSED (Yellow)

NOT collecting feedback
Widget displays “paused” message
Existing feedback preserved
Settings locked

Creating Projects

Project Limits by Plan

Plan	Project Limit
FREE	1
STARTER	10
PRO	Unlimited

Create New Project

Go to Projects page
Click “Create Project” button
Enter project name
Click “Create”
Project created with auto-generated slug

Slug generation:

Automatically created from project name
Example: “My Website” → my-website
Cannot be changed after creation (data consistency)

Project Name Requirements

Valid names:


My Website ✅
Mobile App (iOS) ✅
Beta Testing - v2.0 ✅

Best practices:

Descriptive and clear
Include environment if applicable
Use consistent naming scheme

Viewing Projects

Projects List

Shows all your projects with:

Project name
Status (Active/Paused)
Feedback count
Creation date
Quick action buttons

Sorting & Filtering

Sort by:

Name (A-Z or Z-A)
Created date (newest/oldest)
Feedback count (high/low)

Filter:

Include/exclude paused projects
Search by project name

Clear filters:

Reset to default view

Pausing Projects

Why Pause?

Pause when you need to:

Temporarily stop feedback collection
Maintain project but disable widget
Preserve data while inactive
Free up project slot (within limits)
Prevent spam on old projects

How to Pause

Single project:

Go to project details page
Scroll to “Danger Zone”
Click “Pause Project”
Confirm action
Project status changes to PAUSED

Batch pause:

Go to Projects page
Enable batch selection (checkbox icon)
Select multiple projects
Click “Pause Selected”
Confirm action

What Happens When Paused

Immediately disabled:

❌ Widget stops accepting feedback
❌ API submissions rejected
❌ Widget customization locked
❌ Domain settings locked
❌ API key regeneration disabled

Still accessible:

✅ View existing feedback
✅ View analytics
✅ Export feedback to CSV
✅ View project settings (read-only)

Widget behavior:

Shows “This project is temporarily paused” message
Button appears grayed out/disabled
No form submission possible

Unpausing Projects

Single project:

Go to project details page
Scroll to “Danger Zone”
Click “Unpause Project”
Project reactivates immediately
Widget starts accepting feedback again

Batch unpause:

Enable batch selection
Select paused projects
Click “Unpause Selected”
Projects reactivate immediately

No data loss:

All feedback preserved
Settings restored
Widget configuration intact

Deleting Projects

Why Delete?

Delete projects that:

Are no longer needed
Were created for testing
Have migrated to new setup
Need to free project slots (FREE/STARTER plans)

How to Delete

Single project:

Go to project details page
Scroll to “Danger Zone”
Click “Delete Project”
Confirmation modal appears
Read warning carefully
Type project name to confirm (if required)
Click “Delete Project”

Batch delete:

Enable batch selection
Select projects to delete
Click “Delete Selected”
Confirmation modal shows all projects
Review list carefully
Confirm deletion

What Gets Deleted

Permanently removed:

❌ Project record
❌ All feedback data
❌ Widget configuration
❌ API key
❌ Domain settings
❌ Analytics data

Cannot be recovered:

⚠️ Deletion is permanent
⚠️ No “undo” option
⚠️ No backup restoration

Before Deleting

Export your data:

Go to feedback page
Export all feedback to CSV
Save file to safe location
Consider exporting analytics screenshots

Notify team:

Inform team members
Update documentation
Remove widget from website first

Alternative: Pause instead

Consider pausing if might need later
Preserves all data
Can reactivate anytime

Batch Operations

Enabling Batch Selection

Go to Projects page
Click checkbox icon in toolbar
Checkboxes appear on project cards
Select projects individually or “Select All”

Available Batch Actions

Pause Selected:

Pauses all selected projects
Shows count: “Pause 3 projects”
Confirmation dialog

Unpause Selected:

Activates all selected projects
Shows count: “Unpause 5 projects”
Immediate action

Delete Selected:

Permanently deletes selected projects
Shows project names in confirmation
Requires careful review

Selection Tips

Select All:

Selects all visible projects
Respects current filters
Only current page (if paginated)

Deselect All:

Clears all selections
Start fresh

Selective:

Click individual checkboxes
Build custom selection
Mix and match

Project Limits

At Limit (FREE/STARTER)

What happens:

“Create Project” button disabled
Error message: “Project limit reached”
Must pause or delete existing projects

Solutions:

Pause unused projects (doesn’t free slot on FREE)
Delete old projects (frees slot immediately)
Upgrade plan (instant increase)

Paused projects count:

FREE: Paused projects count toward limit
STARTER: Paused projects count toward limit
PRO: Unlimited, paused projects don’t matter

Checking Usage

Go to Settings → Billing:

Shows “Projects: 3 / 10” (example)
Red when at/near limit
Green when under limit

Organizing Projects

Naming Conventions

By environment:


Website - Production
Website - Staging
Website - Development

By product:


Main Website
Mobile App - iOS
Mobile App - Android
Beta Features

By customer:


Client A - Dashboard
Client B - Dashboard
Internal Tools

Best Practices

Separate environments:

Different projects for dev/staging/prod
Isolates test feedback
Cleaner analytics

Descriptive names:

Clear purpose
Easy to identify
Team-friendly

Regular cleanup:

Monthly review
Delete test projects
Pause inactive projects
Export before deleting

Project Settings

What You Can Configure

Per project:

Project name
Widget appearance
Widget behavior
Allowed domains
API key
Project status

Editing Project Name

Go to project details
Click “Edit” next to project name
Enter new name
Click “Save”
Slug remains unchanged (cannot edit)

Note: Slug stays the same to maintain widget integration. Only name changes.

Common Workflows

Testing New Features

Create “Beta Testing” project
Configure widget
Deploy to staging
Collect feedback
After testing: Export data → Delete project

Migrating Projects

From old to new:

Create new project with updated config
Export feedback from old project
Deploy new widget code
Pause old project (temporary)
Verify new project working
Delete old project after confirmation period

Seasonal Projects

Black Friday feedback example:

Create “Black Friday 2025” project
Deploy during event
Collect focused feedback
Export analytics after event
Pause or delete after analysis

Client Projects

Agency use case:

Create project per client
Isolated feedback
Custom widget branding
Separate API keys
Individual analytics

Mobile & Tablet View

Projects page is mobile-responsive:

Mobile features:

Card-based layout
Swipe gestures
Touch-friendly buttons
Filter drawer
Batch selection adapted

Touch actions:

Tap to view details
Long press for batch select
Swipe for quick actions

Troubleshooting

Can’t create project:

Check plan limit in Settings → Billing
Delete or pause unused projects
Upgrade plan if needed

Project not pausing:

Refresh page and try again
Check if already paused
Clear browser cache

Batch actions not working:

Ensure projects are selected (checkboxes)
Try smaller batch (< 20 projects)
Refresh page and retry

Deleted project still showing:

Refresh page (Ctrl+F5)
Clear browser cache
Sign out and sign in

What’s Next?

Widget Customization - Configure widget appearance
Domain Management - Secure your projects
Billing - Upgrade for more projects

Need help? See Troubleshooting or contact support.